1. We ship all over the world. Just buy and enjoy our service, we ship it to your door or port or PO box.
2. Total Delivery Times is Processing Time + Shipping time, tracking number will be provided . Shipping fees depends on the shipping weight of your items. We charge very low shipping fees for our customers to save your money.
3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will help to resolve your problems immediately.
4.For Standard Shipping, we ship your package by post office which takes about 7 to 25 business days to most countries in the world.
(1). for USA, Canada, Australia customers, it takes about 7 to 14 business days.
(2). For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 20 business days.
(3). For customers in South America, it may take 15 to 30 business days.
(4). For other countries, it may take 15 to 25 business days.
5. For Expedited Shipping, we ship by DHL, UPS, Aramex, TNT, Fedex or other expedited shipping depending on your location.
6. We ship all of our goods after inspection on each item.
7. Processing time depends on the stock level. Always items may take 3-5 days as handling time. If the item is not in stock, it will take 10-15 days as handling time, which sometimes happens to complex products. If you care about the final delivery time, you should contact us before your order or as soon as possible after your payment.
• Certain items are prohibited by some shipping carriers, e.g. batteries and e-liquids. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• It can take a few days following order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
• EPAKY ships all packages from our warehouse and distribution center.
• The shipping charge listed on the price doesn’t include the remote area delivery cost, if express courier charges that,we will contact you before shipping out for extra payment basing on the receipt we get from courier..